Dyson 360 Heurist robot Owners | dyson.com

Explore the Dyson 360 heurist™ robot vacuum

Get started with your robot

Schedule and control your robot with the Dyson Link app

Setting up your machine

Create a robot-friendly space

Obstacles

Large objects can obstruct your robot’s cleaning coverage.

Drops

Objects placed on or near steps, both above and below, can obscure drops from your robot’s detection sensors.

Tangles

Loose material can get tangled in your robot’s brush bar or its tank tracks.

Liquids

Moisture entering your robot through liquid spills can cause internal damage.

Setting up your dock

Download the Dyson Link app

Connect to the Dyson Link App

Cleaning that suits you

Controlled via the Dyson Link app, your robot now offers three suction power modes designed for different tasks: High for powerful everyday cleaning, MAX for more rigorous cleans, and Quiet for longer, gentler cleaning.

Maintenance, support and troubleshooting

Help and support

Your Dyson 360 Heurist™ robot vacuum is engineered to clean with powerful suction, every time. But if you do have any problems or questions, you can find easy-to-follow help in the the Support section of the Dyson Link app.

Keeping your robot performing at its best

Emptying the bin

Operating your Dyson robot when dirt is beyond the ‘MAX’ line on the clear bin will diminish cleaning performance – so make sure you empty the bin regularly.

Washing the filters

Ensure that you perform regular visual checks of your robot’s brush bar – removing it to clean tangled hair and debris away when necessary.

It takes just a few moments to activate your guarantee

Tips and guides from Dyson engineers

We'll create an account for you filled with advice for using your new machine.

Faster repairs

You'll get quicker access to the right maintenance and support.

Owner offers and invitations

We'll send you news, offers and invitations to try our latest technology.