支援Dyson V12 Detect™ Slim吸塵器

您可以在這裡找到實用的提示、影片指南、維護建議、您的使用者手冊以及其他資訊。

安裝

電池

充電底座

吸力模式

清潔吸頭

保養

配件

註冊您的吸塵器

註冊您的產品以啟用保固。您可以閱覽快速說明手冊、使用者手冊等。我們也會透過電子郵件分享個人化支援資訊。

註冊您的吸塵器

Register your machine

Register your product to activate your warranty. You'll then get access to the quick start guide, user manuals and more. We'll also share personalised support information by email.

如何安裝您的全新吸塵器

觀看影片指南，安裝您的全新Dyson無線吸塵器。

為電池充電

電池第一次充電需用上3.5小時。有關詳細資訊，請觀看我們的操作方法影片或瀏覽電池保養頁面。

Getting to know your LCD screen

How the graph works

As you vacuum, a piezo sensor counts and measures the microscopic particles picked up. Results are displayed in a graph on-screen, with particles ranked into four sizes, from 0–500 microns (µm) and above.¹

¹Best accuracy achieved in Auto mode. Auto ramp feature in Auto mode only. Testing based on average in home usage according to Dyson internal test data. Microscopic dust is defined as particles less than 100 microns.

Yellow bar

>10µm – particles as small as allergens and pollen

Orange bar

>60µm – particles as small as microscopic dust and skin flakes

Pink bar

Microscopic particles representing dust mites and fine sand

Purple bar

>500µm – particles as small as sugar granules

Powerful cleaning, measured in microns

The graph is available in all power modes, with all accessories. Like our famous transparent bin, it shows how much dust you've removed after every clean. To reset the graph, charge for 30 minutes, or remove the battery for 15 seconds.

How do I know I've achieved a deep clean?

When lots of dust is being vacuumed, the graph rises quickly. But as less and less dust is picked up, it slows down, letting you know you've achieved a thorough deep clean.

關於濾網的常見問答

我如何知道我的吸塵器是否堵塞？

如果您的吸塵器偵測到堵塞，會震動六次來警示您。您可以按照LCD螢幕上的動畫指南清除堵塞。

濾網需要多久清潔一次？

您的吸塵器上的LCD螢幕會適時提醒您清潔濾網。通常每個月一次，但如果更頻繁使用，清洗間隔可能會縮短。清洗濾網後，務必晾乾至少24小時。必須確定濾網全乾後再裝回。建議您遵循清潔指示並手洗。濾網不適用洗碗機清洗。

Your LCD screen also displays

Second-by-second run time

Remaining run time is shown on screen in a second-by-second countdown, which constantly updates in real time, according to the power mode you select.

Maintenance alerts

To help maintain performance, your vacuum will remind you when it's time to recharge the battery, or clean the filter. It'll even help you clear any blockages.

Settings, alerts and notifications

To enter the settings menu, hold the selection button. Tap the button to scroll through the options, hold to select. Pull the trigger at any time to start vacuuming.

Select language

Choose your preferred language.

Alerts

Turn screen and audible maintenance alerts on/off.

Particle count

Switch the particle count graph on/off. When the graph is turned off, the LCD screen shows power mode and remaining run time during cleaning.

Motor sensitivity

In Auto mode, suction power is automatic. More dust, more power. Set motor sensitivity to 'High', and auto suction reacts more often, to lower amounts of dust. Set to 'Low', and it reacts less often, with higher concentrations of dust.

Battery empty

Please charge your battery. Your machine will stop when the charge has been depleted. When run time is low, your machine will pulse three times to alert you.

Filter not sealed

The filter section is not fully interlocked. The on-screen animation shows you which sections to look at.

Airways blocked

A blockage has been detected. Watch the animation to see which airways to check. Your machine will also pulse seven times to alert you.

Filter wash

Your filter needs cleaning. Follow the advice further down the page to wash your filter.

Boost advice

If you use Boost mode frequently, this message will appear, to help you conserve battery life.

保養您的吸塵器

請觀看我們的維護指南，了解如何讓吸塵器保持最佳效能的提示和步驟說明。

清理輕量軟質碳纖維滾筒刷條

用溫水清洗吸塵器吸頭，使其保持良好狀態。

清空與清潔集塵筒

集塵筒過滿可能會降低吸力並影響螢幕所顯示微粒數量的準確度。為了保持吸塵器的吸力，碎屑達到MAX刻度時，請立即清空集塵筒。

檢查堵塞

如果吸塵器偵測到堵塞，馬達會抖動六次提醒您。在清除堵塞之前，您將無法繼續使用。

Intelligent suction power

Dyson recommends Auto mode for the best experience. In Auto mode, suction power automatically increases when higher concentrations of dust are detected. Once the dust is removed, power returns to normal to conserve the battery.²

²Suction optimisation works in Auto mode only.

FAQs about power modes and LCD screen

What's the difference between Auto and Med mode?

Both modes provide the optimal balance of power and run time. Auto mode works with all cleaner heads and the Dyson Hair screw tool, and automatically adjusts suction power to match the level of dust detected. Med mode is displayed instead of Auto mode when non-powered tools are attached, e.g. the Crevice tool.

How do I change the screen’s language?

Hold the selection button to enter the settings menu. Hold the ‘Select language’ option to view the languages available. Tap the button to scroll through the list. When you reach your preferred language, hold the button to select. If you select the wrong language, release the button before the countdown ends. To confirm the language, hold the button until the countdown ends.

Does the screen use up the battery?

The LCD screen only uses up to 1.5 watts of power, which won't noticeably impact run time.

Getting to know your cleaner heads

You can use two different Dyson-engineered cleaner heads with your Dyson V12 Detect Slim™ vacuum.

Illuminated cleaner head

25cm-wide cleaner head engineered with soft nylon and anti-static carbon fibre filaments to remove dust from hard floors and narrow gaps. With a low profile to reach further under furniture.

Direct drive cleaner head

Drives stiff nylon bristles into carpets to capture ground-in dirt. The motor is integrated into the cleaner head brush bar for powerful, uninterrupted edge-to-edge cleaning.

Do I need to provide any special care to maintain the optic lense performance?

The optic lense can be wiped clean with a microfibre cloth.

Is the optic lense waterproof?

It is not waterproof.

Why is the angled beam only on the hard floor Illuminated cleaner head, not on cleaner heads engineered for carpets?

This is a hard floor only technology. The angled beam effect does not work on carpet, and would not be useful on the Direct drive cleaner head.

Will disabling the laser extend run time?

No. The laser uses roughly 1W of electrical power, far too tiny to have a noticable impact on run time.

Powerful 3-in-1 cleaning

In just one click, your vacuum transforms to a mattress cleaner. It can also be used as a handheld cleaner, with a choice of accessories to clean hard-to-reach areas all around your home.

Dyson-engineered accessories

Our accessories add even greater versatility. Each can be attached to the wand for cleaning up high, or directly to your machine for handheld cleaning.

New Hair screw tool

Picks up long hair and pet hair. Fast. Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven cleaning for small spaces.

New Light pipe crevice tool

Crevice tool with LED lights lets you reach into dark, narrow spaces and see where you’re cleaning.

Reach-under tool

Bends to comfortably reach down low. Engineered to clean further under furniture by adjusting the wand angle up to 90°.

Crevice tool

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

Mattress tool

Removes dust, dirt and allergens from mattresses, futons and upholstery.

Stubborn dirt brush

Stiff nylon bristles dislodge ground-in dirt from coarse carpets, high traffic areas and car interiors.

Up-top adaptor

Bends and locks at different angles. Fits any compatible tool for effective cleaning in hard-to-reach high areas of your home.

Extension hose

Adds up to 61cm of flexible reach to any tool attachment, to clean up high or down low in your home or car.

Getting the best from your battery

Charging the battery

You can charge your battery on or off the machine, and on or off the wall dock.

Changing batteries

If you have an additional battery, you can achieve 120 minutes of run time in Eco mode. Swap batteries quickly by pressing the red battery release button, and sliding the battery off your machine. Your extra battery clicks into place.

How to clean your filter

1. Remove your Dyson filter

Remove your filter by unscrewing the post-motor filter from the machine.

2. Remove excess dust

Tap your filter lightly on the side of the sink or in the bin, to remove any loose dust and debris.

3. Rinse filter

Wash your filter with warm tap water – gently rubbing it with your hands. Don't use detergents.

4. Give it a firm shake

Fill your filter with warm tap water. Cover the open ends with your hands and shake firmly to remove the dirt. It's important not to agitate the filter media, i.e. the pleated elements. Repeat until the water runs clear, and then firmly shake the filter to remove all excess water.

5. Leave to dry for 24+ hours

After washing your filter, leave to dry for at least 24 hours in an area with plenty of airflow, such as beside a fan or open window. When drying, position the filter with the larger end on the surface. Your filter must be completely dry before you put it back into the machine, or it could damage the motor. Don't dry in a tumble dryer, microwave or near a naked flame.